Many Tesla Cybertruck owners aren’t happy with their new vehicles. From ordering problems to quality issues, customers are reporting numerous flaws that need fixing.
Tesla Cybertruck owners face mounting frustrations with ordering hassles and widespread quality defects requiring immediate fixes.
The ordering process has frustrated many buyers. Some uncovered hidden fees jumping from $250 to $500. Others faced delays with loan applications and had to resubmit documents multiple times. The lack of clear information about fees led some customers to cancel their orders entirely.
Quality problems showed up right after delivery. Owners found missing interior trim panels and door latches that wouldn’t work properly without manual greasing. Passenger seats started creaking, though some say this noise went away on its own. The thick A-pillars create dangerous blind spots that make it hard to see other cars. One owner reported receiving their truck with a missing light bar on their foundation series model.
Early Cybertruck models seem to have the most problems. These vehicles need frequent part replacements and service visits. Many owners rely on loaner vehicles while their trucks get fixed. Tesla has already issued recalls and engineering studies for various issues.
The truck’s design creates everyday challenges. Its wide body makes it difficult to maneuver tight spaces and park in cities. The rear doors don’t open wide enough, making it hard to get into the back seats. The minimalist interior looks cool but isn’t comfortable or practical for many drivers.
Maintenance has become a headache for owners. They’re manually greasing door mechanisms and dealing with trim panels that don’t stay in place. Some seats need a “break-in” period before they feel right. Door functions require regular attention to keep working properly. The extensive repairs needed often result in higher insurance premiums due to the elevated costs associated with fixing these specialized vehicles.
Environmental concerns have also emerged. Despite being electric, the Cybertruck’s heavy weight raises questions about efficiency. Its extreme size makes city driving challenging and uses more energy than smaller EVs.
These widespread complaints suggest Tesla rushed the Cybertruck to market before solving basic problems. Owners want the company to address these issues in future models. They’re hoping Tesla will fix the ordering process, improve build quality, and make the truck more practical for daily use. Customer service failures have made matters worse, with disconnected calls and unhelpful staff leaving buyers feeling disrespected during their attempts to resolve issues. Many customers are also concerned about how these issues could impact Tesla’s broader initiatives, such as the tesla robotaxi strategy in austin. As the company pushes towards a future of autonomous vehicles, the current shortcomings of the Cybertruck may raise questions about the reliability of their technology. Addressing these customer grievances could prove crucial not just for individual satisfaction, but also for the company’s reputation and long-term goals.
Until then, many owners feel stuck with expensive vehicles that don’t meet their expectations.