ordering tesla vehicle parts

Tesla finally opened its Electronic Parts Catalog at epc.tesla.com to regular owners after years of making them grovel at service centers. The interface isn’t exactly user-friendly—think early 2000s website vibes—but it works. Owners can browse by vehicle model or search specific part numbers, then buy directly at Tesla’s cost price. Parts ship straight to your door, enabling DIY repairs from your garage. Just don’t expect Tesla to install what you bought from them.

tesla parts diy access

Tesla owners have long faced a frustrating reality: getting replacement parts for their vehicles often meant a mandatory trip to a service center, even for simple components they could install themselves. That’s changing, albeit slowly. Tesla has finally opened its Electronic Parts Catalog to consumers, though with predictable limitations.

Tesla’s consumer parts catalog arrives with typical limitations, ending the mandatory service center visits for basic DIY repairs.

The Tesla EPC lives at https://epc.tesla.com. You’ll need a Tesla login to access it. The interface works on mobile devices, but it’s clearly designed for desktop use. Don’t expect Amazon-level user experience here.

Here’s the catch: only certain parts are available for direct consumer purchase. Tesla started with basic components like brake rotors. More parts may become available later, assuming Tesla doesn’t change course. Again.

Historically, parts were restricted to business accounts only. Tesla is now testing consumer access, but the transition remains messy. Some sections of the EPC still reflect the old business-focused approach while others announce consumer ordering capabilities. Consistency isn’t Tesla’s strongest suit.

Finding the right part requires either browsing by vehicle model and year or searching with specific part numbers. The catalog includes visual aids and diagrams to help identification.

If you’re stuck, service center staff can assist with part numbers during in-person visits. Reddit forums also maintain community databases for DIY repairs.

Tesla parts cost more than third-party alternatives, but they guarantee compatibility. When purchased directly from Tesla, parts are sold at cost price, making them more affordable than many third-party options that often mark up salvaged or damaged components. The company accepts credit and debit cards through Tesla accounts. Regional pricing varies based on taxes, shipping, and import fees. Don’t expect bulk discounts unless you’re a business customer.

Parts ship directly to customers, bypassing service centers entirely. This represents a significant shift from Tesla’s previous approach. This change enables owners to perform self-repair projects and upgrades from their own garages. When working on electrical components, always ensure proper grounding to avoid damage to your vehicle’s sensitive systems. Regional availability varies due to compliance requirements and inventory differences.

Alternative ordering methods include visiting service centers, using the Tesla app’s service chat feature, or contacting phone support for complex inquiries. The app requires part numbers, so come prepared.

One warning: Tesla may refuse installation services even for parts purchased directly from them. Installing unauthorized components might void warranties. Because apparently selling you parts doesn’t guarantee they’ll help install them.

Frequently Asked Questions

How Long Does Tesla Parts Warranty Coverage Last After Installation?

Tesla parts warranty coverage depends entirely on what got installed and who did the work.

Battery and drive unit replacements? Four years or 50,000 miles from repair date.

Tesla-purchased accessories installed independently get just one year from purchase.

Third-party parts? Zero Tesla coverage—you’re on your own.

The warranty clock starts ticking from installation or purchase date, not when something inevitably breaks.

Can I Return Tesla Parts if They Don’t Fit My Vehicle?

Tesla parts returned due to fitment issues are generally ineligible for refunds. Tough luck. The company expects customers to verify part compatibility before purchasing – no hand-holding here.

Only incorrect or damaged parts qualify for returns, and even then, customers must report damage within 10 days of delivery. Tesla’s message is clear: do your homework first, because fitment problems are your problem, not theirs.

Do Tesla Parts Come With Installation Instructions or Manuals?

Tesla parts don’t always come with installation instructions. Basic stuff like cabin filters? Yeah, they include simple guides.

Complex components? Good luck with that. Tesla expects owners to use their service portal for manuals and technical bulletins.

Third-party sellers like Unplugged Performance actually provide decent step-by-step instructions.

The parts catalog helps identify components, but installation guidance is hit-or-miss depending on what someone orders.

Are There Authorized Third-Party Suppliers for Genuine Tesla Replacement Parts?

No authorized third-party suppliers exist for genuine Tesla replacement parts. Tesla doesn’t play that game. They keep tight control over their parts distribution, refusing bulk sales to resellers.

This forces owners into Tesla’s official network—service centers, approved body shops, or mobile app orders. Outside that? You’re stuck with salvage yards and aftermarket knockoffs. Tesla’s monopoly on genuine parts is absolute and intentional.

What Payment Methods Does Tesla Accept for Parts Purchases?

Tesla accepts credit and debit cards through their app wallet, plus electronic checks for purchases under $50,000. Wire transfers work for larger orders, though specifics aren’t crystal clear.

The company recently rolled out Buy Now, Pay Later for online parts in the U.S. and Canada.

Supercharging payments get handled separately in the app’s charging section.

Pretty standard digital payment setup, really.